Enel Américas is carrying out a digital transformation of the management of its entire value chain, developing new business models and digitalizing its processes, integrating systems and adopting new technologies.

Digitalization allows promoting economic, social and environmental sustainability, encouraging more conscious consumption, access to energy, especially for the most vulnerable sectors and environmentally friendly use of energy.

The Company's digitalization strategy is based on three pillars: people, assets and customers, considering three fundamental enablers for its development: cybersecurity, platform and cloud.

The company seeks to incorporate digital solutions in each of the three pillars:

• People: making digital tools available to employees to make processes more efficient, allowing the implementation of a hybrid way of working, giving its employees the possibility of better reconciling work and family life.
• Customers: applying different digital solutions to enhance business operations, especially Enel X, improving the product offering to the end client.
• Assets: implementing digital tools for the construction of wind, solar and other non-conventional renewable energy plants, in their design, engineering, construction and useful life phases of the plant, and to optimize the management and maintenance of generation and power plants. the distribution network.

Enel's intellectual property encompasses a range of intelligence that is at the heart of our sustainable growth. These assets are regulated and protected by intellectual property rights. As our intellectual property portfolio has grown, so have the Group's efforts to strengthen the information infrastructure necessary to identify, evaluate, protect and monitor innovative ideas. Our Intellectual Property strategy generates innovation by sharing internal and external solutions that give rise to new ideas.

With its Open Innovability model, or sustainable open innovation, Enel Américas creates solutions, products and services with the aim of continuously transforming the current energy model. To do this, through Innovation Hub it works by detecting startups whose technology has the necessary potential to transform good ideas into solutions for business needs.