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Value Creation Metrics for Our Partners
Stewardship Business Model
Our Stewardship business model defines a new way of creating value based on cooperation between our various stakeholders with the aim of maximizing the benefits of using our platforms. Co-investment and Enel's role in launching and developing new initiatives will allow us to attract third-party investment to accelerate the energy transition. 
The Stewardship business model

In tune with the digitization of the network, the installation of smart meters makes it possible to carry out remote operations, for the benefit of customers, the regulator and the Company. Specifically, it allows us to perform remote and automated reading, which ensures the issuance of monthly bills with our customers' consumption. It also avoids your face-to-face interaction with our readers/collaborators and enables a quick replacement of the service to our customers in the event of any power outage.

In 2022, we registered around 300,000 customers with smart metering systems. According to our planning, by 2025 we will reach 1.9 million customers. We started an important smart meter installation project at our largest distributor in Sao Paulo, Brazil, with the goal of providing 20% of customers with this technology by 2024. In this way, we seek to become the leading company in Brazil in service quality, customer satisfaction and operational efficiency, involving an improvement in service quality indices and the automation of services and processes.

In Brazil, the meters we install are manufactured locally. The equipment is made with recycled plastic material, unprecedented in the electricity sector in this country, contributing to the sustainability of the production chain and the business. This initiative corresponds to an innovation project that we have developed together with the National Electric Energy Agency.

Smart Grid
Intellectual property
Enel's intellectual property encompasses a range of intelligence that is at the heart of our sustainable growth. These assets are regulated and protected by intellectual property rights. As our intellectual property portfolio has grown, so have the Group's efforts to strengthen the information infrastructure needed to identify, evaluate, protect and monitor innovative ideas. Our IP strategy generates innovation by sharing internal and external solutions that give rise to new ideas.
Open innovation ecosystem

Enel Américas has the Open model Innovability – or open innovation – which enables collaboration agreements with start-ups, researchers and other organizations and individuals to continuously transform the current energy model.

During 2022, 90 emerging companies were evaluated throughout Latin America and 2 proofs of concept were initiated with the selected startups.  

The Innovation Ecosystem
Innovation centres and laboratories

Enel has a global network of which Enel Américas is part with:

  • 2 Innovation Hubs through which relationships with all those involved in innovation are managed and represents the main source of exploration for innovative startups and SMEs
  • 1 Innovation Labs allow startups to develop and test solutions together with members of Enel's different business lines.
Innovation Hub activities to promote innovation in Enel Américas to be highlighted in 2022: