The Future | Integrated Annual Report 2023 Enel Américas |

The Future

The commitment to our Customers

We are committed to offering customers higher quality services to reduce energy waste. In addition, we are committed to reducing polluting emissions through advanced energy products and solutions in the region, seeking at the same time to promote the liberalization of the energy market.

The strategy for our Customers

Our commercial efforts will allow customers to enjoy a higher quality of service, with more innovative products and digitized interaction.

Through electrification and Net Zero compliance, customers will also see a significant reduction in their CO₂emissions, helping them meet stricter limits and improving their sustainability metrics and profiles.

Affordable and clean energy

2023

2026

Δ 26-23

Zero emission Generation (%)

85%

98%

13 p.p.

Service quality

2023

2026

Δ 26-23

SAIDI (hours)

7.4*

6.9

-7%

*Pro Forma value, excludes Argentina & Peru.

Infrastructure & Technology

2023

2026

Δ 26-23

Smart Meters (thousand)

709

2,900

309%

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Risk Management

Our risk management system allows us to efficiently identify, classify and manage risks to help management make informed decisions to mitigate the impact and transform risk into business opportunities.

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